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01709 838188Weekdays: 8am to 5pm
Weekends: Closed
Our memberships & schemes
As a dedicated manufacturer of quality timber windows and doors, we are part of a number of specialist memberships and schemes. Check out the full list below.
Call us 01709 838188 or Get in Touch
6-8 weeks current supply only lead time
10 year warranty, 60 year life expectancy
10-12 weeks current supply and installation lead time
Designed by you, made to measure by us
97% of our customers would recommend us
Double glazed whole window U-values as low as 1.2W/m²K
At Bereco we offer one of the window industry’s most comprehensive warranties covering our timber, component parts and coatings as well as manufacturing defects for 10 years from the date of purchase.
Before we start
To make your warranty claim go as smoothly as possible there a few things we will need from you.
Your order reference number
Usually be a 3-5 digit number. There may have a prefix of RT, HS or IN. There may be a dash and more characters if the order had multiple parts.
Your contact details
Including your address, email address and a contact telephone number should we need to discuss your claim in more detail.
A full description
Please provide a description of the defect or fault in as much detail as you can to help up solve your issue as quickly as possible.
Video & photographs of the issue
Video and photographic evidence clearly identifying the product, how it has been installed and the defect itself.
Your completed maintenance record
All our warranties are subject to regular care & maintenance having been undertaken for the installed life of the products.
Your valid warranty certificate
All warranties must be registered in line with our warranty terms & conditions.
What our customers say
Jon
10 July 2025
Jon
10 July 2025
Keith
6 July 2025
Darren
5 July 2025
Christopher
4 July 2025
Nichola
4 July 2025
Nichola
4 July 2025
Lucy
3 July 2025
Robin
30 June 2025
Robin
30 June 2025
Blue Box North East Ltd
29 June 2025
Blue Box North East Ltd
29 June 2025
William
29 June 2025
Phil
28 June 2025
Nadia
26 June 2025
Nadia
26 June 2025
Warranty Claim Form
Chat
Look for the chat button at the bottom right of the page when one of our team is available.
The experts in timber windows and doors
Whether you’re a homeowner working on a renovation project for your home, an architect looking for specific windows and doors, or a trade professional building new homes and properties, we offer a tailored service to help you budget, design, and order bespoke timber windows and doors.
HomeownersProfessionalsSpeak with an expert about your project
Working on a renovation, remodel, or self-build project? Let’s create your dream windows & doors together! Book a free design consultation, and we’ll help you find the style that best suits your home and budget — supporting you through the ordering process every step of the way.
Book a ConsultationWhat our customers say
Jon
10 July 2025
Jon
10 July 2025
Keith
6 July 2025
Darren
5 July 2025
Christopher
4 July 2025
Nichola
4 July 2025
Nichola
4 July 2025
Lucy
3 July 2025
Robin
30 June 2025
Robin
30 June 2025
Blue Box North East Ltd
29 June 2025
Blue Box North East Ltd
29 June 2025
William
29 June 2025
Phil
28 June 2025
Nadia
26 June 2025
Nadia
26 June 2025
As seen in...
We’re pleased to announce our brand has featured in several national magazines and publications over the years. Here are some of the most recent places our products have been showcased.
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