A practical guide to site care and storage
This handbook has been designed to offer practical guidelines to help care for your new windows and doors from delivery right through to occupancy.Download the guideView the guide
Here at Bereco our emphasis is on providing high performance, low maintenance timber windows and doors that will last you a lifetime. We also pride ourselves on a professional and friendly service tailored to your needs, offering the finest customer service throughout your Bereco journey.
This guide provides helpful advice for the installation of Bereco windows and doors.Download the guide
This easy to follow, practical how-to handbook guides you through any seasonal and routine maintenance adjustments that may be required in the months and years after your installation.Download The Guide
This guide helps with the correct installation and removal of Bereco cill extensions, including angled bay cill extensions, for all window types.Download The Guide
This guide is intended to help you rectify and repair any surface damage to the timber and the coatings of your Bereco products.Download The Guide
This guide is intended to help with the removal and fitting of replacement glass to a Bereco window. This includes achieving a perfect factory finish to silicone and glazing beads.Download The Guide
How to videos
We've created a series of videos to help illustrate how to repair damage on timber wooden and doors, reglazing Bereco products and much more.
Registering for your warranty is quick and easy to do, you also have the opportunity to leave your feedback. Following registration you will be able to download an electronic copy of your warranty certificate, which will be required in the event of a warranty claimRegister your warrantyWarranty terms
Making a warranty claim is easy at Bereco. Simply complete our online claim form and we will be in touch to discuss your claim within 48 hours of receiving it.Make a warranty claim
We offer one of the window industry’s most comprehensive manufacturer warranties on our windows and doors offering you true peace of mind. Bereco warranties cover:
To register your warranty or for further details on our warranties please visit berecowarranties.co.uk
Our maintenance manual offers guidance on the redecoration cycle required for the design of your property. To prolong the redecoration cycles, our clean and care sets extend the life of the paint and stain finishes. Our maintenance schedule is available in our ‘Routine Maintenance Guide’ and also available to download on the above links.
Contact our helpful Customer Care team at email@example.com or via our websites live chat icon. A member of our team will deal with your query within 48 hours. It always helps us if you can supply any details and imagery relating to your report or warranty claim.
If you need our assistance with products that are installed you can schedule a virtual service call with our service manager. On a virtual service call our service manager can inspect, diagnose and suggest remedy to any issues you may need to overcome.
We have a dedicated email contact to support you with any replacement parts you need. If at any point your products require replacement parts please send through your request to firstname.lastname@example.org along with your original order number, or home/site address, and any supporting images of the part required and of the window or door that the part is needed for. Our team will then be able to locate your order and send through a parts order to you.
All hinges, locking systems and some small elements of ironmongery are factory fitted. Any ironmongery that is face fitted, like door or window handles, door knockers and internal trickle vents are supplied loose to eliminate damage. All loose ironmongery will arrive with your order in separate boxes. We apply all the relevant drillings and fittings to make the ironmongery fitting process simple for you.
Whether you’re a homeowner working on a renovation project for your home, an architect looking for specific windows and doors, or a trade professional building new homes and properties, we offer a tailored service to help you budget, design, and order bespoke timber windows and doors.HomeownersProfessionals
Order corner samples of popular products including stain, ironmongery and bars delivered straight to your front door.Order Product Samples
A really good company to deal with. Very helpful team of people from sales, technical support and delivery. Any time I called, I did not have to wait to speak to the right person and help was immediate. So not only great customer service but also terrific products, well designed and exact fit. Competitively priced.
I was very happy with Bereco’s service levels and the products are excellent, very good quality. I would have no hesitation in recommending them to others.
Beautifully constructed windows which do the job perfectly. Handled Covid disruption effectively. Installation went smoothly. All in all a job very well done. Would recommend without reservation.
Visited the showroom last year and impressed with the finish and quality. Just as delighted with the windows and back door that we ordered. They look fabulous.
As a dedicated manufacturer of quality timber windows and doors, we are part of a number of specialist memberships and schemes. Check out the full list below.
We’re pleased to announce our brand has featured in several national magazines and publications over the years. Here are some of the most recent places our products have been showcased.
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